Refunds and Cancellations

Cancellation & Refund Policy — The Greenhouse Social
The Greenhouse Social
Cancellation & Refund Policy

What happens
if plans change

Whether you're holding a booth, holding a ticket, or holding a spot at a retreat, here's exactly where you stand if something comes up.

01

Vendor Bookings

30+ days before

Full refund

Cancel a month or more out and your vendor fee is returned in full.

Within 30 days

Credit forward

No cash refund, but your fee converts to credit toward a future Greenhouse Social event.

Within 7 days

Final

No refund and no credit. Event planning and vendor placement are already locked in.

02

Tickets — Classes & Shows

All sales final

We're unable to offer refunds for a change of mind or a scheduling conflict.

Exchanges

If you can no longer attend, you may request to exchange your ticket for a different class or show date, provided your request is made at least 7 days before your original event date. Exchanges are subject to availability.

Event cancellation

If The Greenhouse Social cancels or reschedules an event, you'll receive a full refund or the option to transfer your ticket to the rescheduled date, your choice.

03

Retreats

Retreat tickets follow the same final-sale terms as class and show tickets above, with exchanges available up to 7 days before the retreat and full refunds if The Greenhouse Social cancels or reschedules.

A note on lodging: if your retreat pass includes lodging or venue accommodations, those reservations are governed by the venue's own cancellation policy, separate from The Greenhouse Social's ticket policy. Changes or cancellations related to lodging must be handled directly with the venue.